Definition: Admins are people who can access the management area of your HelpYouSponsor software.
To manage the admins in your software click the Admins link in the left hand navigation. If you do not see the Admins link it is because your particular admin account is part of an Admin Group that does not have access to managing admins. For access to managing Admins you will need to contact an administrator of your software that has access to edit admin groups. Please don’t contact HelpYouSponsor support for access to areas that are not included in your Admin Group as we do not have access to change these permissions.
After clicking on the Admins link you will be brought to a page that lists all admins currently registered in the software. This page gives you some quick information about the admin, the ability to add new admins, and the ability edit or remove individual admin accounts.
To edit an admin account you will need to click the pencil icon in the row to the right of the admin you would like to edit. Clicking the X icon will remove the admin.
On the edit page you can change all details of the admin account including the Admin Group to which the admin belongs:
To add an admin you will need to click the Add Admins button on the main admins screen:
Fill in the Add Admin form and click save. The new admin will receive an email with an activation link and the password you set for them. In order to log in the first time the admin will need to click on the link in that email. If for some reason the admin does not get the link you can manually activate their account. Any admin without an activated account will have a button in the Edit/Remove column that will allow you to manually activate the account.