First Steps

Welcome to HelpYouSponsor!

After you have created your account an email will be sent to you with an activation link. Once you click that link you are ready to log in and get started. If for some reason you do not receive the activation email please check your spam folder. If you still do not receive it please contact us through the support page and we will manually activate your account.

First Steps
When you created your account a default set of data was created to help you get started fast. You could actually go straight to adding sponsorships and be ready to start sponsoring within 10 minutes. However, the reality is you will want to spend a significant amount of time setting up the software to meet the unique needs of your program. Before you dive in there are a couple steps you will want to complete first:

1. In the left hand administration menu click on Admin Groups. Then click the group named after your organization. This is the default admin group. The next page has several checkboxes that represent the permissions for the various areas of the software. You will notice there are several that are unchecked. Go ahead and check all the boxes and then save it. You have now given yourself permission to access all areas of the software.

2. Set up your account with Stripe if you plan to take credit card payments. Visit Stripe Setup for more details.

3. Set up your account with Mailgun in order to send emails from your organization’s email address. Otherwise all emails sent from the software will come from HelpYouSponsor. Visit Mailgun Setup for more details.

Web Browsers
We recommend using the latest versions of Chrome, Firefox, Safari or Internet Explorer web browsers. We cannot guarantee everything will work as expected if you are using an outdated web browser.

Logging In
To log in to your account you will visit https://app.helpyousponsor.com.

Once you have logged in your first time you will want to take a few minutes to get acquainted with the user interface. To help, we have provided the following overview video.