If you are wondering why your donors or sponsorships don’t have a name displaying or the wrong field is displaying as the name it is likely because your form does not have it’s title fields set up correctly.
This is a checkbox in the field settings. Check this box if you want the software to use this field as part of the title or name field.
There are several areas throughout the software where the software displays only the name of the child or donor. The software identifies which fields to use for displaying a name by the fields designated as a title field. Some clients like to display an ID number along with the name in which case the ID field and the name field(s) have the title checkbox checked. You can have as many fields as you want designated as title fields; however, more than two or three is not recommended.