Recently we launched our online user guide. Previously the user guide was a downloadable PDF. The problem with the PDF was that it was hard to update and became outdated very fast. We make so many updates to HelpYouSponsor that we couldn’t keep up with adding them to the PDF. We needed a better way so we built one. The online user guide is software custom built by HelpYouSponsor and we have released it as open-source so that anyone else can use it for free (http://doc.umentation.com).
You can check out the shiny new user guide at http://wiki.helpyousponsor.com. It is a great resource for our clients. We are adding to it all the time. As we get asked questions or release new features it all gets added to the user guide.