Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a donation, or contact us for support. This includes names, email addresses, payment information, and organizational details.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process donations and sponsorship payments
• Send transaction confirmations and receipts
• Respond to support requests
• Protect against fraud and abuse

3. Data Security

We implement bank-level encryption (AES-256) for all data at rest and TLS 1.3 for data in transit. We are PCI DSS compliant for all payment processing and conduct regular third-party security audits.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with service providers who assist us in operating the platform (e.g., payment processors) under strict confidentiality agreements.

5. GDPR Compliance

For users in the European Economic Area, we comply with the General Data Protection Regulation. You have the right to access, correct, delete, or export your personal data at any time.

6. Data Retention

We retain your data for as long as your account is active. Upon account termination, you may request data export. Data is permanently deleted 30 days after account closure unless legally required to retain it.

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

8. Contact

For privacy-related inquiries, contact us at [email protected].