Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing or using HelpYouSponsor ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

HelpYouSponsor provides a cloud-based sponsorship and donation management platform for nonprofit organizations. The Service includes donor management, payment processing, communication tools, reporting, and related features.

3. Account Registration

You must register for an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Payment Terms

Paid plans are billed monthly or annually as specified at the time of purchase. Payment processing fees (e.g., Stripe's nonprofit rate of 2.2%) apply to all donations processed through the platform. All fees are non-refundable unless otherwise stated.

5. Data Ownership

You retain ownership of all data you input into the Service. We do not claim ownership of your donor data, sponsorship records, or any other content you create using the Service.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not use the Service for any fraudulent, deceptive, or illegal activities.

7. Termination

Either party may terminate this agreement at any time. Upon termination, you may export your data within 30 days. After 30 days, your data may be permanently deleted.

8. Limitation of Liability

HelpYouSponsor shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

9. Contact

For questions about these Terms, please contact us at [email protected].