Communication
AI Translation
Translation assistance inside a moderated message workflow
AI Translation can prepare a proposed translation for supported sponsor-recipient messages. Moderators compare the original and translation, edit or decline the result, and approve the configured delivery workflow. Language availability and quality vary, so a proposed translation is never treated as a guaranteed interpretation.
The Problem
Language barriers between sponsors and recipients either require expensive human translators, cause long delays in communication, or result in sponsors and recipients who simply cannot connect at all.
The Solution
With Gratona AI Translation, supported messages receive a proposed translation inside the moderation workflow, with a person responsible for the final wording and delivery decision.
How it works
Detect and confirm language
The system can suggest the incoming language. A moderator confirms the source and target language when accuracy matters.
AI translation
Messages are translated using AI models optimized for natural, conversational tone -- not stiff, literal translations.
Moderator review
Translated messages pass through your moderation workflow so staff can review, adjust, and approve before delivery.