Communication
Auto SMS
Reach donors where they actually look
Auto SMS uses the same event trigger system as Auto Emails but delivers through text messages -- reaching donors on the channel they check most frequently. Send donation confirmations, payment failure alerts, trip deadline reminders, and event updates via SMS with full opt-in management and compliance controls.
The Problem
Email open rates average 20-30%, meaning the majority of your automated messages go unread. Critical communications like payment failure alerts and trip deadline reminders need a channel donors actually check.
The Solution
With HYS Auto SMS, critical notifications reach donors via text message with 98% open rates, using the same trigger system as email so setup is fast and consistent.
How it works
Choose your trigger
Use the same event triggers as Auto Emails -- payment failures, trip deadlines, donation confirmations, and custom events.
Compose your message
Write concise SMS messages with merge fields for personalization. Preview and test before activating.
Manage compliance
Built-in opt-in management ensures donors consent to SMS communication. Opt-out requests are processed automatically.