HelpYouSponsor vs Salesforce Nonprofit Cloud
Salesforce is incredible at being Salesforce. HYS is incredible at being a sponsor CRM.
Salesforce Nonprofit Cloud (renamed Agentforce Nonprofit in October 2025) is the enterprise CRM successor to NPSP — the legacy Nonprofit Success Pack, which has not received new features since March 2023 and is no longer the focus of Salesforce's nonprofit innovation. Pricing is $60/user/month for Enterprise edition and $100/user/month for Unlimited, billed annually. The Power of Us program provides 10 free Enterprise seats; additional seats are paid. HelpYouSponsor is a full donor CRM with everything most $1–5M sponsorship-running nonprofits actually need on Nonprofit Cloud — purpose-built sponsorship programs, mission trips, AI-translated sponsor-recipient messaging, AI wealth intelligence — with no implementation partner, no per-seat math, no annual contract, and 2.2% on Stripe. Live in 1–2 weeks instead of 3–9 months.
Feature comparison
| Feature | HelpYouSponsor | Salesforce Nonprofit Cloud |
|---|---|---|
| Entry price | Free up to 10 commitments/mo. Pro $50/mo. Published. | 10 free Enterprise seats via Power of Us; additional seats are $60/user/month (Enterprise) or $100/user/month (Unlimited), billed annually. |
| Pricing transparency | Published pay-per-commitment pricing with no contract required. | Published per-user pricing. Annual contract required. Power of Us discount eligibility verification adds friction. |
| Implementation cost and time | Self-service setup. Most organizations live in 1–2 weeks. Free migration support. | Implementation partner typically required. Industry-standard 3–9 month implementation, with partner fees commonly ranging $25K–$150K+ for mid-size deployments. |
| Total cost of ownership at 11+ users | Pay per commitment, not per user. Adding staff doesn't change subscription cost. | Per-user pricing past the first 10 free seats. 25 staff at Enterprise = ~$10,800/year in seats alone, before implementation, integrations, and add-ons. |
| Sponsorship programs (1:1, community, pooled, hybrid) | Purpose-built. Matching, transfers, lifecycle, multi-program, hybrid models. | Not available out of the box. Requires custom objects, AppExchange add-ons, or implementation-partner customization. |
| Sponsor-recipient messaging with AI translation | Moderated 1:1 messaging with automatic translation in 50+ languages. | Not available. |
| Mission trip management | HYS Trips. Registration, individual fundraising, Checkr background checks, e-signatures. | Not available out of the box. Trip programs typically built via Program Management custom objects + third-party AppExchange tools. |
| Native donation forms and recurring giving | Native donation forms, recurring giving, payment recovery, embed types — all on every plan. | Donation forms typically third-party (Classy, FormAssembly, iATS, N2N) with separate licensing and integration work. |
| AI donor intelligence (wealth capacity, ask calculator) | HYS Insights. AI wealth capacity scoring, optimal-ask calculators, major-gift prospecting. Built in. | Einstein for Nonprofits and Agentforce 1 ($325/user/month) cover AI agents and predictive scoring. Wealth capacity typically requires DonorSearch / WealthEngine integration. |
| Full donor CRM | Full CRM on every plan. Households, giving history, custom fields, activity log, retention, segmentation. | Industry-leading enterprise CRM. Sales & Service Cloud foundation with the nonprofit data model, custom objects, advanced permissions, and AppExchange. |
| Program management and outcomes | Sponsorship lifecycle, retention reporting, donor touchpoints. Outcomes tracking on the roadmap. | Program Management & Outcomes module included in Nonprofit Cloud. Strong for international development, multi-program reporting, and grantmaking alignment. |
| Volunteer management | Not in scope today. | Volunteer Management module included. |
| Grants and accounting subledger | HYS Grants on the waitlist for 2026. Grant tracking fields today. | Grantmaking and Accounting Subledger Growth modules. Strong for grant lifecycle and fund accounting integration. |
| Email, newsletters, and print mailings | Appeals, newsletters, auto emails, and print mailings (tax summaries, year-end letters, labels) from one composer. | Marketing Cloud or Pardot, separately licensed at significant cost (Marketing Cloud Engagement starts ~$1,250/mo). Native Salesforce email is basic. |
| Journeys (automation & workflow builder) | Journeys. Multi-step automations across email, SMS, tasks, and portal events. Visual workflow editor on every plan. | Flow Builder included. Industry-leading for complex business logic. Marketing journeys live in Marketing Cloud Engagement (separately licensed). |
| Fundraising campaigns (targets, match pools, recurring conversion) | HYS Fundraising. Campaign pages with donation targets, match pools, honor gifts, one-click recurring conversion on checkout. | Native fundraising in Nonprofit Cloud (campaigns, batch gift entry, recurring). Donation forms typically third-party. |
| Peer-to-peer fundraising | First-class program type. Sponsors, participants, and ambassadors each get a branded fundraising page tied to the donor record. | Not native. P2P typically via Classy, GiveSmart, or Salesforce.org partner products. |
| Text-to-Give | Available on every plan via the Sendblue integration. | Not native. Typically via Mogli, ringDNA, or other AppExchange tools. |
| Native mobile app for donors | Included mobile app for donors and sponsors on every plan. | Salesforce Mobile App is staff-facing. No native donor app. |
| Embeddable donor experiences | Smart Embed. Six embed types with auto-resizing, brand matching, three lines of code. | Experience Cloud (formerly Communities) for portals — separately licensed and implementation-heavy. Donation form embeds via third-party tools. |
| API, webhooks, MCP server for AI agents | Full REST API, webhooks, Zapier, and an MCP server. Every plan. | Industry-leading API. Apex, Lightning Platform, MuleSoft. Agentforce for AI agents. |
| Extensibility and custom objects | Custom fields and custom reports on every plan. | Industry-leading. Custom objects, custom apps, AppExchange ecosystem with thousands of nonprofit-specific add-ons. |
| Sandbox and dev tooling | Not in scope. Most HYS workflows do not require a sandbox. | Full Sandbox on Unlimited edition. Strong dev tooling, change-set management, deployment pipelines. |
| AI agents | MCP server for connecting your own AI agents on every plan. Native agent experience on the roadmap. | Agentforce 1 for Sales / Service at $325/user/month adds Agentforce, Data Cloud, Slack, and AI agent capabilities. |
| Time to go-live | Self-service setup. Most organizations live in 1–2 weeks. | 3–9 months typical with an implementation partner. |
| Stripe processing for nonprofits | 2.2% on cards. Full stop. | Payment processing through third-party gateway (Classy, iATS, FormAssembly Payments). Standard rates apply. |
Why switch to HelpYouSponsor
Built for nonprofits. Not built on Sales Cloud.
Salesforce Nonprofit Cloud is a remarkable enterprise CRM with the nonprofit data model layered on top of Sales Cloud. For a $1–5M sponsorship-running nonprofit, it's overbuilt — donation forms, P2P, text-to-give, mailings, and sponsorship workflows are all third-party AppExchange add-ons or implementation-partner builds. HYS ships sponsorship, fundraising, mission trips, mailings, P2P, text-to-give, and AI translation as native products on the same donor record. Out of the box. In a week.
Live in 1–2 weeks, not 3–9 months
Salesforce implementations are partner-led. The industry-standard timeline is 3–9 months, with partner fees commonly $25K–$150K+ for mid-size deployments. HYS is self-service. Free migration support for donor records, giving history, custom fields, recurring schedules, and sponsorship data. Most organizations are live in 1–2 weeks with receipts flowing on day one.
Pay per commitment, not per seat
Salesforce Nonprofit Cloud is $60/user/month (Enterprise) or $100/user/month (Unlimited) past the 10 free Power of Us seats. Adding the 11th, 25th, or 50th staff member compounds the bill year over year. HYS is pay-per-commitment — adding staff doesn't change the subscription cost. For organizations growing past 10 staff users, the math materially favors HYS.
NPSP is no longer Salesforce's focus
Nonprofit Success Pack — the legacy nonprofit data model — has not received new features since March 2023. Salesforce ended innovation on managed-package offerings and pivoted to Nonprofit Cloud (renamed Agentforce Nonprofit in October 2025). Migrating from NPSP to Nonprofit Cloud is itself an implementation project. If you're being told to migrate, that's the moment to evaluate whether you need an enterprise CRM or a sponsorship-grade one.
Frequently asked questions
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